Printer-Friendly Version § 1-707. Grievance procedures. Complaints may be made directly to a center or to the Office of Dispute Resolution. Grievance procedures pursuant to the policy manual of the Office of Dispute Resolution shall be followed. Book traversal links for § 1-707. Grievance procedures. ‹ § 1-706. Center reports. Up Article 8: Public Access to Electronic Court Records and Information. ›